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Technology Support and Repair

We are your Help Desk, IT Department and much more. Affordable, reliable, experienced, systems support for businesses of any size. We have experience with all types of technology: Computers, Phones, TVs, Security Systems, Copiers, Internet Connections, Cell Phones, PDAs, SmartPhones, Blackberry, Wired/Wireless Networks and Software.

We have an extensive programming department for database and web based applications and websites. We offer affordable programming services, systems integration and design as well as a host of other services including computer and printer repair, Internet security, local and wide area network design/implamentation, Point of Sale, Inventory, Accounting and Business Consulting Services.



Business Services

Our clientele ranges from Fortune 100 to individuals. No technology need is to big or too small for our expert technicians. We provide the same premier service to all our clients. In business since 2001, we bring a wide variety of first hand knowledge on systems to your plate.

ComPro provides technical and non-technical services for your organization. We have an extensive amount of experience assisting companies with projects such as moving, remodeling and logistics. Our knowledgeable staff are experts with all types of project management and third party vendor relationships.

Our Clients Demand, and ComPro Provides:

w Decision Support
w Project Plans and Timelines
w Life Cycle Cost Projections
w Detailed Documentation
w Complete and Accurate Procedures
w Full Knowledge Transfer
w Professional Support
w Full Follow Up
w Complete Self-Management

We have service offerings that will fit your budget. Select either Contract Rates or a Business Support Plan from our price matrix. Click here for our price matrix.

Technical Services

We have experience installing, configuring and supporting the latest technology. Our staff are experts in the implementation of Internet connections, Firewalls, Microsoft Exchange E-Mail, Windows web and file servers, software and hardware rollouts, Microsoft Office electronic fax, spam blocking, cost recovery systems, phone systems and most other business systems. Additionally we have setup and configured secure remote access, accounting systems, paperless document management systems and wireless technology.

Our expertise is detailed further below:
IT Management Training
End User Support Networking
Server Administration Programming
Other Services

Management
8 Feasibility Studies
8 Total Cost of Ownership Reports
8 Software Licensing Management
8 End User Support
8 Asset Management
8 Project Management & Analysis
8 Life Cycle Cost Studies
Training
8 Develop audience targeted
8 Training for systems and software
8 Procedures impacted by computerization
8 Training needs analysis
Networking
8 Infrastructure support
8 Wide Area Network Implementation
8 Diagnostics
8 Design & development
8 Hardware upgrades
8 Internet connectivity
8 Remote Office connectivity
End User Support
8 Windows Upgrades
8 System/Application rollout
8 Implementation of new technology
8 Complete end user support
Server Administration
8 Network upgrades
8 Active Directory implementation & administration
8 Enterprise e-mail administration
8 Server installation & support
8 Database Servers installation & support
8 Remote access installation & support
Programming
8 Web page/Internet
8 Database development
8 Decision support systems
8 Office automation
8 Spreadsheet macros
8 Visual Basic programming
Other Services
8 Document templates
8 Desk top publishing
8 Document layout and design

Our Clients Demand, and ComPro Provides:

w Decision Support
w Project Plans and Timelines
w Life Cycle Cost Projections
w Detailed Documentation
w Complete and Accurate Procedures
w Full Knowledge Transfer
w Professional Support
w Full Follow Up
w Complete Self-Management

Non-Technical Services

ComPro provides technical and non-technical services for your organization. We have an extensive amount of experience assisting companies with projects such as moving, remodeling and logistics. Our knowledgeable staff are experts with all types of project management and third party vendor relationships.

The nature of our business has given us the means and ability to orchestrate difficult tasks such as company moves, negotiation of contracts for telecommunications and equipment leasing. Our technical background provides us with the knowledge and tools to complete schematic diagrams, floor space utilization and furniture layouts, time and efficiency studies and make recommendations all to assist your enterprise in being the most productive and state of the art as is reasonably possible, without costing an exorbitant amount of money. Please be sure to visit the Experience page for examples of how we have assisted our clients with these services.

As your enterprise grows, costs and facilities must be re-evaluated. We continually question and research what is the most prudent use of your time and money. Since we work with many organizations, we acquire first hand knowledge the types of contracts and vendor relationships that are evolving in the market in addition to the technologies available to you. We leverage this knowledge to your advantage. ComPro can recommend vendors and services that we have first hand experience with, and steer you away from service providers that are not all they represent themselves to be.

In many cases you can save money by re-utilizing existing assets in new ways. Our creative "out of the box" thinking has saved our clients significant amounts of time and money. Additionally, we can help you find new sources of revenue from existing activities with-in your company.

We can provide valuable services to your company such as:
   Printed floor maps (have you really outgrown your space?)
   Furniture arrangement and definitions (why buy new when you already own it?)
   File Cabinet Space Utilization (you have more filing space than you realize!)
   Electrical Load Monitoring (stop blowing your circuit breakers!)
   Existing System Utilization (don't buy a new phone system to fix your voice mail)
   Total moving services (move coordination is a full time job, don't loose an employee to it)
   Vendor contract negotiation (pay less and have short term contracts!)
   Office supplies purchasing (volume discounts with out doing the volume)

Experience

Stateside Underwriting Agency - McHenry, Illinois

8 Corporate Headquarters Relocation
8 Windows 2003 Network Support
8 Microsoft Exchange Implementation
8 Internet Security/Firewall
8 Blackberry Implementation
8 Secure Remote Access
8 Windows XP Rollout
8 Helpdesk
8 Paperless Office Solution
8 Wide Area Network Implementation
8 Avaya Phone System Maintenance
8 Windows Terminal Server Implementation
8 Voice and Data T1 Installation and Support

Karbal, Cohen, Economou, Silk & Dunne - Chicago, Illinois

8 Corporate Headquarters Relocation
8 Windows 2003 Network Support
8 Microsoft Exchange Implementation
8 Internet Security/Firewall
8 Blackberry Enterprise Server Implementation
8 Secure Remote Access
8 Windows XP Rollout
8 Helpdesk
8 Electronic Fax Solution
8 Web Development
8 Avaya Phone System Maintenance
8 iManage Document Management System
8 Lotus Notes Programming and Support

Multi-Market Real Estate - Batavia, Illinois

8 Corporate Headquarters Relocation
8 Windows 2003 Network Support
8 Microsoft Exchange Implementation
8 Internet Security/Firewall
8 Smartphone Implementation
8 Secure Remote Access
8 Windows XP Support
8 Helpdesk
8 Windows Terminal Server Implementation
8 Web and Database Application Programming and Support

Comprehensive Medical Staffing - Chicago, Illinois

8 Corporate Headquarters Relocation
8 Windows 2000 Network Support
8 Microsoft Exchange Implementation
8 Secure Remote Access
8 Internet Security/Firewall
8 Citrix Administration & Support
8 Helpdesk
8 Web Development
8 Nortel Meridian Phone System Support

Guaranty National Title - Chicago, Illinois

8 Windows 2000 Network Support
8 Windows XP Rollout
8 Microsoft Exchange Implementation
8 Internet Security/Firewall
8 Secured Remote Access
8 Helpdesk
8 Web Development
8 Avaya Phone System Support

Illinois Migrant Council - Chicago, Illinois

8 Windows 2000 Network Support
8 Windows XP Rollout
8 Internet Security/Firewall
8 Helpdesk

Securitas/Pinkerton - Chicago, Illinois

8 Corporate Headquarters Relocation
8 Windows 2003 Network Administration
8 T1 Internet Connection
8 Fiber Based Cisco Backbone Design & Implementation
8 Netware to Windows 2000 Migration
8 Windows 2000 Professional Rollout
8 CheckPoint VPN1 Implementation
8 End User Support

Kane County Government - Geneva, Illinois

8 Windows 2000 Infrastructure Rollout
8 Checkpoint FW-1 Implementation & Administration
8 Checkpoint VPN-1 Design & Implementation
8 Netware Upgrades & Administration
8 Wide Area Network Design & Implementation
8 End User Support

Schiff Hardin & Waite - Chicago, Illinois

8 Microsoft Cluster Server Implementation
8 Design, Installation, Configuration and Support of RightFax Server
8 PC DOCS Client Upgrade
8 SQL Server Upgrade
8 Implementation of Windows 98
8 Y2K Compliance
8 Windows 95 Desktop Standardization and rollout

Scudder Kemper Investments - Chicago, Illinois

8 Corporate Headquarters Relocation
8 Windows NT Workstation rollout to 1500 computers
8 Migration of file servers and clients to Netware 4.11
8 Siebel Sales Force Automation Implementation
8 Implementation of Windows NT Server
8 Installation and support of both Intra and Internets
8 Z.E.N. Works installation and implementation
8 Windows NT rollout to 250+ laptop users
8 Desktop standardization across enterprise
8 File Server consolidation
8 Office 2000 Implementation
8 End User Support

Gaming Systems

Laptops

Used Desktops

Printers

Monitors